1. How do I use the Config Shop to customize my electric guitar?

In our Config Shop, you can design your perfect electric guitar by selecting and combining various components to your liking. Start by choosing the guitar body, neck, pickups, and other hardware. Then, select colors and any additional finishes. The system will display your choices in real-time, so you can see how each combination looks. Once you’re satisfied with your design, submit your order and we'll craft your custom guitar.

2. What components can I choose from in the Config Shop?

We offer a wide range of components for you to choose from, including guitar body materials, neck types, pickup configurations, bridge types, colors, and finishes. Each component has various options, allowing you to mix and match to suit your playing style and personal preference.

3. How long does it take to make a custom electric guitar?

The typical production time for a custom electric guitar is 4 to 6 weeks. This includes assembly, final adjustments, and testing. We will keep you updated throughout the process to ensure you’re informed about the progress of your order.

4. Can I make changes to my order after it has been submitted?

You can make changes to your design before order confirmation. Please contact our customer service team as soon as possible to request modifications. Once the order is in production, changes cannot be made.

5. What if I am not satisfied with the quality of my custom guitar?

We are committed to providing high-quality products. If you are not satisfied with your custom guitar, please contact our customer service team within 14 days of receiving your order. We will assist you with returns or exchanges and work to resolve any issues.

6. Do you offer international shipping?

Yes, we offer international shipping. Please select your shipping options at checkout and confirm the international shipping costs and delivery times. If you have any special shipping requests or concerns, feel free to contact our customer service team.

7. How should I clean and maintain my custom electric guitar?

To keep your electric guitar in optimal condition, regularly clean and maintain it. Use a soft cloth to wipe down the guitar's surface and avoid using chemical cleaners. Periodically check and adjust the neck, pickups, and other components to ensure they are functioning properly. We also recommend scheduling regular professional maintenance and inspections.